1 IntroductionThis guide describes the operation of 3xLOGIC’s VIGIL Server Software (VIGIL Server).VIGIL Server is cutting edge digital video recordin
Number of People in Queue Rule SettingsThe Number of People in Queue Rule tracks how many customers are currently within a defined region in the camer
10 Settings - Server Settings Tab10.1 - Server Settings Tab - Basic SettingsThe VIGIL Server Settings tab contains settings related to the software an
10.1.4 SMTP ServerTo send notification emails, VIGIL Server needs to connect with a valid SMTP server.SMTP Server Location The IP address or network n
10.2 General TabAuto-StartRecorderWhen enabled, the VIGIL Server starts recording footage as soon as the VIGIL Server program is launched. Whendisable
window andopens it againafter a setnumber ofminutes.Note:When the Show Acknowledgeable Errors feature is first enabled, the Error Alert window may dis
10.2.1 User AuditWhen User Audit is enabled, an audit trail of user activity is created based on criteria configured on a per user or group basis.User
User Audit ReportThe User Audit Report tool provides detailed reports on the report types that are configured.Report TypesTime Logged InDetails on log
Example Usage Summary ReportUser Performance ReportCalculationTypeDaily Percentage- The resulting calculation is the average of percentages achieved p
10.3 Startup TabThe Startup tab allows configuration of VIGIL Server’s startup behaviour, as well as scheduling of system reboots.Live Vieweron Startu
10.4 Live TabThe Live tab controls features of the Live Viewer.SoftwareRenderedThis is the default setting for VIGIL Servers that are not equipped wit
2 Software FeaturesThis section describes some of the features of VIGIL Server.Feature DetailsIndividual Camera Set-tingsConfigure each camera indepen
10.5 Search TabThe Search tab allows configuration of VIGIL Server’s search behaviour.Limit Search To OneDayWhen enabled, the Search window will be li
10.7 Clients TabThe Clients tab indicates how client connections should be handled. A Client Connection represents a network connection to theVIGIL Se
10.9 Hardware TabThe Hardware tab informs VIGIL Server of the specific hardware you may have installed.Max AllowedPCI Band-widthRestricts the amount o
MemoryWarningThresholdThis setting monitors the memory usage of the VIGIL Serverprocess. Due to limitations in Windows there is a limit on theamount
10.10 VIGIL Connect TabVIGIL Connect allows for simplified connections to Server. When VIGIL Connect is enabled, you can configure a VIGIL Client to
Test Direct Con-nectionClicking the Test Direct Connection button will open the below window. Every port will be tested and its statuswill be indicate
10.11 Proxy TabThe Proxy tab allows you to configure a connection to a proxy server if it is required on your network to reach IP cameras.Enable HTTP
11 Settings - Media Drives TabThe Media Drives tab configures video recording destinations and export destinations for the VIGIL Server.There are thre
11.1 Video Storage DrivesVideo Storage Drives are the main drives where video footage is stored. If a Video Storage Drive becomes full, VIGIL Server w
11.2 Using a Virtual File Server for Video StorageIt is possible to use a drive on a network server as a video storage des-tination via the installati
3 Main ScreenThis is the main screen window that is displayed when VIGIL Server has finished loading. The program will automatically load at Win-dows
11.3 Data Partitioning for Video and POS/ATM Alarm Video FootageData partitioning has been added to VIGIL Server allowing for better user input as to
11.5 Export DestinationsVideo Still/Motion Export Destinations are used to store exportedvideo footage. You must set up destinations here before you c
12 Settings - COM Ports TabThe COM Ports Settings tab configures the installed COM ports for communication with connected hardware such as POS data Co
13 Settings - User and Group Management TabThe Users tab allows the configuration of users on the VIGIL Server with specific permissions. Each User be
13.2 Groups TabClick the Groups tab to access the Group configuration options.Add aGroupClick the Add button and enter a group name in the Add New Gro
14 Settings - Relays/Alarms TabThe Relays/Alarms tabconfigures the inputalarms and associatednotifications settings forthe VIGIL Server.Digital inputs
14.2 Notification Settings TabConfigure Notification and Relay settings for the selected Digital Input.14.2.1 Email NotificationWhen enabled, an email
14.3 Remote Client Retry SettingsConnection Attempts The number of times to retry sending an alarm to a remote Client.Retry Delay The number of second
15 Settings - Data TabThe VIGIL Server software can be configured to receive and record information from POS/ATM data connections. The Data tab allows
PortWhen the POS/ATM connection type is set to IP Server, enter the Port that VIGIL Server will listen on for the POS/ATMData stream.POS Logging Setti
Opens the Live Audio Settings window. Clicking the button opens the context menu from which the AudioRecorder Controls window can be opened.The button
15.2 General Settings TabThe General Settings tab controls the display and storage of POS/ATM Data.Live / Playback SettingsMax Live Scroll The maximum
15.3 Email Settings TabThe Email Settings tab allows users to configure email notifications containing filtered POS/ATM Data.Enable POS/ATM DataEmail
15.4 Ignore Fields TabThe Ignore Fields tab allows POS/ATM data records to be ignored in thePOS/ATM Data (Live) window and POS/ATM Search if they matc
15.6 External Data Interface TabVIGIL Server has the ability to connect and read data from third party databases, such as access control panels, coin
16 Settings - Audio TabThe Audio tab allows users to add Audio Channels and Audio Talk Devices to VIGIL Server and configure how they are recorded.16.
16.2 Audio Talk Device SettingsAudio Talk Device settings are used to configure Remote Audio Talk Devices for use on the VIGIL Server. These can be I
17 DV PlayerVIGIL Server allows video exports to include the VIGIL DV Player to ensure playback software is available for Authentic Video (MJPG)export
Click to authenticate the video to ensure that it has not been tampered with. If the video has been tampered with, ared X and an error message will be
18 RegistrationIf modules of VIGIL Server are in use during the 30 day trial period, a screen will pop up to remind the user that there are activeunre
19 Language SwitcherVIGIL Server can be run in English, French, Spanish, Simplified Chinese andHebrew. The Language Switcher can be run from the Wind
Video AnalyticsReportOpens a window where the user selects atime range for a Video Analytics Counters,Alarms or POS report. When the range hasbeen sel
20 VIGIL Server System Database UtilityThe VIGIL Server System Database Utility is an advanced management utility for data drive and database manageme
20.1 Drive Management TabIn the Drive Management tab, three types of media drives can be set up: Video Storage Drives, Alternate Video Storage Drives
20.2 Data Management TabMaintenance operations on the VIGIL Server Database can be performed on this tab. These operations can be performed while VIG
20.3 Database Management TabThe Database Management Tab allows for configuration and maintenance of the VIGIL Server Database.SettingsMax Number of Da
20.4 Database Settings TabThe Database Settings tab is used to change settings within the VIGIL Server database.Local Database Administrator PasswordT
Local Database Memory UsageThe Database Memory Usage section is used to limit the amount of memory used by the local SQL database. This will not affec
21 Settings UtilityThe Settings Utility is used to export and import VIGIL Server settings to other VIGIL Servers. The exported files will include all
22 VIGIL Server Backup UtilityThe VIGIL Server Backup Utility allows administrators to backup large amounts of recorded video footage to a local hard
23 Contact Information3xLOGIC has offices in Victoria BC, Canada and in Westminster Colorado, USA. Please visit our 3xLOGIC web site at www.3xl-ogic.c
3.1 Live ViewerThe Live Viewer window will open automatically once the program has loaded. If Auto Logon is disabled in the settings, you must logon b
3.2 Camera Layout and Quick AccessUse the buttons in the top section of the Live Viewer side toolbar to select the viewing style. If you have more cam
native camera control setup in the camera settings.RelaysInterfaces to the configured relays. Relays can be toggled on or off, corresponding to close
3.4 Live Viewer Display ControlsChanges the Live Viewer to full screen mode. To exit full screen mode, click the X in the bottom right corner or press
3.5 Alarms and RelaysDepending on the hardware installed with your VIGIL Server unit, you may have access to alarm inputs or relay outputs. The number
VIGIL Copyright ©2014 3xLOGIC, Inc. All rights reserved.3xLOGIC Inc.6510 West 91st AvenueWestminster, CO 80031USADisclaimerInformation in this documen
3.7 PTZ Camera ControlsPan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the Live Viewer window.
This window allows for customization of each of the joystick buttons.Use the drop-down menus to assign actions to each button.To determine which butt
EnhancementsSettings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balanceand Auto Focus.Enhancements c
3.8 Live POS / ATM DataLive POS/ATM Data refers data generated by a compatible data system such as a Point of Sale system, ATM or Access Control, andr
4 SearchingVIGIL Server offers a robust set of tools for searching and playing video footage and data. To open the Search window, either clickSearch o
4.1 Searching VideoWhen first opened, the Search windowdefaults to a search of all cameras,recording in all modes, from the lasthour. Click the Search
4.1.1 Video Search ResultsAfter completing a search, the results are displayed in the Video Search Results pane as seen below. This pane is expandable
Zoom In Allows you to zoom in on the Visual DisplayVideo Search Results for greater precision.Zoom Out Allows you to zoom out on the Visual display Vi
4.2.2 Search for TransactionThis type of search looks for a unique line item or receipt number and disregards the other criteria.ReceiptNumberType in
4.3 Custom SearchA Custom Search that includes specifiedsearch criteria can be created and saved.The Custom Search window can beaccessed from the Pres
Table of Contents1 Introduction 12 Software Features 23 Main Screen 3Icon Toolbar: 3Main Menu Toolbar: 43.1 Live Viewer 63.2 Camera Layout and Quick A
4.4 Video PlaybackTo play recorded video footage, click a camera in the Video Search Results pane in the Search window. The camera will load forplayba
4.4.1 Controlling Playback Video with Digital PTZ:Cameras can be controlled during playback using the digital PTZ camera control in the same way as th
Click and select Print Still Image to print the current frame, or select Print Data to print the POS data cur-rently displayed in the Data Search Resu
4.6 Advanced Features4.6.1 Smart SearchThe Smart Search feature refines the loaded video footage based on motion detected within a user-defined region
4.6.2 ZoomPlayback footage can be zoomed by selecting the Zoom tab from the Advanced Features section. When the cursor is moved over thePlayback windo
4.6.4 MarkersDuring playback, if only a sub-range of the loaded footage is of interest it can quickly be selected by using Markers. To use Markers,sel
4.7 Authenticating Recorded VideoVIGIL Server embeds a security key in recorded footage for each video frame. These keys can be easily checked to veri
4.8 On-Screen Display - POS/ATM DataWhen POS/ATM search results are found and a camera is loaded for playback, the On-Screen Display (OSD) feature can
5 ExportingVideo footage can be saved either as a single frame still shot or as a video file, audio and POS/ATM data can be saved either embed-ded wit
5.2 Exporting VideoVideo footage can be exported in Microsoft AVI video format or in Authentic Video format which uses 3xLOGIC’s proprietary MotionJPE
5 Exporting 295.1 Exporting, Printing, or Emailing Images 295.2 Exporting Video 305.3 Exporting Audio 315.4 Export File Browser 325.5 Alarms 335.6 Pre
VideoAVI export with no audio configured Authentic Video export with audio availableSelect the destination to which you want to save the footage. You
5.4 Export File BrowserThe Export File Browser provides a thumbnail file browser for exported video footage and still shots. File navigation is simila
5.5 AlarmsThe Alarms tool provides a listing of alarm events and allows quick playback of alarm footage. To open the Alarms window, selectAlarms from
5.6 Preview AlarmsClick on the thumbnail icon in the Preview column to show a thumbnail snapshot image of the alarm event. Click on the expandedthumbn
5.8 Search AlarmsClick to open the Search Alarms window where a variety of criteria can be used to search for an alarm event.Click Search to search fo
5.9 Exporting with VIGIL ArchiveTo export footage and other surveillancedata(audio, POS/ATM data, user audit data)from your VIGIL Server using VIGIL A
6 Reports6.1 Client ConnectionsThe Client Connections window displays a list of current con-nection activity from other applications, for example VIGI
7 Video and Audio Recorder Controls7.1 Video Recorder ControlsThe Recorder Controls window allows you to control which cameras are recording footage.
Port/URLDrive Infor-mationThe drive information section gives the current status of the VIGIL Server data drives. The information includesthe percenta
7.3 Audio Live/Recorder ControlsThe Audio Recorder Controls window is used to view audio channel status and to manually stop or start the recording of
8.4.2 Scheduled Recording 548.4.3 Motion Recording Settings 558.4.4 Video Motion Alarm 568.4.5 Video Motion Alarm Advanced Settings 57General Tab 57Sc
8 Settings – Camera Setup TabVIGIL Server is a diverse software application that interfaces with a wide variety of hardware configurations. A comprehe
8.1 Camera Setup Tab - Camera SettingsBrightness Adjusts the brightness of the video footage.Contrast Adjusts the contrast of the video footage.Sharpn
Note:The number of banks and the cameras in each bank is determined by the capture card installed, which cannot be con-figured. There are many possibl
8.2 CODEC SettingsThe CODEC Settings window allows advanced configuration of the recording CODEC used for storing video footage recorded onanalog came
Show StatisticsIf Show Preview is enabled, Show Statistics canalso be clicked to display compression statisticson the preview window.Reset toDefaultRe
8.2.1 AZTECH™ CODEC SettingsThe AZTECH™ CODEC is the default CODEC for most systems. To switch the recording CODEC to AZTECH, select the AZTECH option
8.2.2 MPEG4 CODEC SettingsTo switch the recording CODEC to MPEG4, select the MPEG4 option from the CODEC drop-down menu.Key-frameRatesSets the number
8.3 Network Camera SettingsVIGIL Server is able to receive video from one or many networkcameras connected to a LAN or WAN. VIGIL Server currentlysupp
TimeoutThe number of seconds to attempt to connect to the camera before timing out. If the timeout is reached, SignalLoss displays in the Live Viewer
8.3.1 Network Camera Type - VIGIL ServerAnother VIGIL Server can be connected in the same way you would connect to a Network Camera. This will display
Camera Placement 76Rule Settings Tab 76Queue Region Settings Tab 77People Counting Single Tripwire 78General Tab 78Wire Settings Tab 79Alert Settings
ONVIF Device ManagerAfter selecting the ONVIF type in your Network Camera settings, theWeb Settings button will change to Detect Cameras. Select this
Saving To VIGILAfter returning to the mainscreen with the desired cameraselected, click Save to VIGIL tosave the feed to a VIGIL Servercamera channel.
8.4 Recording Mode Tab8.4.1 Recording ModesThere are four Recording Mode options encompassing a full range of recording possibilities. These modes are
8.4.2 Scheduled RecordingIf Schedule is selected from the Recording Mode drop-down menu, the Schedule window will appear. To edit an existing schedule
8.4.3 Motion Recording SettingsWhen recording in Motion mode, click the Motion Settings… button to access the Motion Settings window. Here you configu
8.4.4 Video Motion AlarmThe Video Motion Alarm settings allow you to configure powerful motion detection alerts that include full control over motion
8.4.5 Video Motion Alarm Advanced SettingsThe advanced settings include scheduling when the alarm is active, Output Relay Options, and Notification Se
Email Notification SettingsWhen enabled, an email is sent to all recipients informingthem that a motion alarm has been triggered.Click the Enabled che
8.5 Camera Control TabSome PTZ cameras can be operated remotely by VIGIL Server. To configure a camera for remote control, click on the Camera Con-tro
Video Analytics Alarms can also be used to Trigger TPZ events. Multiple Video Analytics Alarms can be assigned to one camera. AllVideo Analytics Rul
User Audit Report 97Report Types 97Sample Report 97Example Usage Summary Report 98User Performance Report 9810.3 Startup Tab 9910.4 Live Tab 10010.5 S
8.6 Video Loss TabIf the video signal is lost from an enabled camera, you can specify an action to take in the Video Loss tab.8.6.1 Video Loss ModeAct
8.7 Audio TabThe Audio tab allows you to choose a Priority Audio channel and Audio Talk device for each camera.Priority Audio RecordingChannelSelect t
9 Settings - Video Analytics TabCalibrateOpens the Cal-ibrate window.Add RuleOpens the AddRule windowwhere you canchoose a ruletype to add.Edit RuleOp
9.1 Video Analytics CalibrationBefore rules may be added and configured, the video analytics must be calibrated for each camera to ensure the proper d
9.1.1 GeneralTo reduce CPU usage, Vigil Server reduces the resolution of the image used for Analytics calculations. It is strongly recommendedthat the
9.1.2 Perspective SettingsSelect Overhead Camera if the camera view is pointed straight down. Select Perspective Camera if the camera is at an angle.
9.1.3 Object TypeSelect the type of objects that will be moving through the image. The analytics engine will monitor the video for the selected object
9.1.5 Engine SettingsSelect a Predefine Mode based on the Analytics rules that will be used for this camera.1. Tripwire Rule Optimized2. Tripwire Rule
ThresholdMaxAnalyzeFPSAdjusts the maximum number of frames per second that will be used for analysis. If this value is increased, more CPUload will be
9.1.6 Display OptionsSet what information to display on video feeds(Playback and Live)for each video Analytics Rule.-70-©2014 3xLOGIC Inc. | VIGIL Ser
15 Settings - Data Tab 11915.1 POS/ATM Connection Settings 11915.1.1 POS/ATM Settings 119Priority Camera Settings 11915.1.2 Connection Settings 119POS
Obstacle SettingsObstacle Settings are used to show sections of the image that are blocked by permanent, narrow objects between the area monitoredand
9.1.7 Meta SettingsMeta Information is analytics data that is displayed on the image. Enable Save Meta Information to view this data in other windowss
©2014 3xLOGIC Inc. | VIGIL Server - User Guide -73-
9.1.9 Kinect™ SettingsWhen using a Microsoft Kinect™ Device for video analytics, the calibration options are different and will only appear when a Kin
9.2 Video Analytics RulesVIGIL Server contains a powerful suite of Video Analytics Rules which provide a comprehensive range of tools to provide valua
9.2.1 People CountingVideo Analytic People Counting can be used to accurately measure the unpredictable nature of pedestrian traffic in a given area.
in seconds using the arrow select tools.Alarm Dwell The number of seconds of video recorded in alarm mode once the alarm is triggered.Reset Statistics
People Counting Single TripwireThe People Counting Single Tripwire Rule counts the number of people entering and/orexiting an area based on a tripwire
*If selected, you will be prompted to remove all previous Rule Result(or Queue Region Result)data from the centraldatabase to keep all stored rule dat
Rule Settings TabTripwire Direction Choose to monitor objects entering only, exiting only, or entering and exiting.Enter AlarmThe Enter Alarm is trigg
TCP Port 135Central SQL Database 135Local Database Memory Usage 13621 Settings Utility 13722 VIGIL Server Backup Utility 13823 Contact Information 139
Queue Region Settings TabQueue Regions work in combination with a Tripwire to track how long people spend in a region before exiting that region in a
People Counting Multiple TripwireThe People Counting Multiple Tripwire Rule counts the number of people entering and/or exiting an area based on two t
9.2.2 Transaction with No Customer PresentNo Customer Present monitoring works in conjunction with Point of Sale data coming into the VIGIL Server to
Display OptionSelect when the rule should be displayed in the live viewer. Show Rule will always dis-play the rule, Not Show Rule will never display t
Rule Settings TabEnableAlarmThe Enter Alarm is triggered based on the number of people entering during a period of time. Check the Enter Alarmcheckbox
9.2.3 Queue AnalyticsQueue Analytics can be used to improve customer service by monitoring metrics such as length of customer wait lines at registers
Region Settings TabAddClick the Add button and then click to draw the corners of the region.Click on the original point to complete the region.EditCli
Time in Queue, Directional Exit RuleThe Time in Queue, Directional Exit Rule tracks how long a customer spends within a defined region in the cameras
local database.Check Allow data from... to allow data from this rule to sync to a centraldatabase. If this box is not checked, this rule will not syn
Queue Region Settings TabQueue Regions work in combination with a Tripwire to track how long people spend in a region before exiting that region in a
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